Our Most Frequently Asked Questions...
Do the wall panels need painting?
We offer paintable wall panels which come unfinished, so need priming, and painting before achieving their final finished look.
We also offer black wall panels which are ready to install, but we do recommend applying a water-based PU coating for a pristine clear lacquer finish.
Can you offer bespoke sizing?
Absolutely! We offer a 'cut to size' service on all our designs, check it out here.
Will the pattern design be vertical or horizontal?
All patterns will feature vertically along the wall panel - regardless of whether you order a wider (landscape) or taller (portrait) panel size.
What are your wall panels made from?
They are all are made from high-quality MDF, so are long lasting and have a smooth finish. Our paintable panels are also moisture-resistant, so can be used in any room, including bathrooms and kitchens.
Why is the MDF green on some of the panels?
Some of our range are made from Hidrofugo moisture-resistant MDF, known for its characteristic green core. While this core is exposed during machining, it does not impact the surface or painting process of the product.
Are your panels suitable for bathrooms or kitchens?
Yes, our paintable wall panels are moisture-resistant so can be used in any space, including your bathroom or kitchen.
Can I order samples before making a final decision?
Of course! We offer samples for all our designs and they are delivered for free within two working days. They're a perfect way to envision how our panelling will complement your space.
Do you cover tax & duty for EU orders?
No, You may be required to pay import duties or taxes upon delivery. Once your order has been dispatched, the courier will contact you directly to arrange payment of any applicable fees. After these charges are settled, your order will be delivered.
Do you offer free delivery?
UK mainland delivery is FREE for all samples and orders over £59.99. For orders under this, delivery is £9.75
Delivery for NI is £39.99 and €49.95 for EU customers.
How long does delivery take?
All our wall panels are made-to-order in our North Yorkshire workshop, so expect a few days for processing. You can view our current estimated delivery times at checkout.
How does the wall panelling arrive?
Rest assured, it's shipped in protective boxes, ensuring it reaches you safely and securely.
What makes your paintable wall panels eco friendly?
They're made from Hydrofugo MDF, which uses recycled wood fibres and comes from sustainably managed sources. It's low in formaldehyde emissions and built to last - reducing waste and minimising environmental impact over time.
Are they easy to fit?
Yes they're super straight forward, just check out our step-by-step guide to fitting your wall panels.
How do I clean and maintain the longevity of my wood wall panelling?
Regularly dust them with a soft, damp cloth, avoiding abrasive materials to preserve their beauty and longevity.