Contact us
Due to a recent surge in orders, some deliveries may be
slightly delayed. We're working hard to process and
dispatch all orders as quickly as possible. If yours is
affected, rest assured it will be with you very soon.
We apologise for any inconvenience and appreciate
your patience.
Have a question or can’t find what you’re looking for?
We'd love to hear from you...
📧 Email: support@panelsbysofia.com
When emailing, please include your order number, photos, or any other details that might help us assist you faster.
📞Call 01609 561190
Monday to Friday, 9.30am–5pm (UK time).
💬 Live Chat: Available Monday to Friday, 9am–5pm (UK time).
Click the chat icon in the bottom corner of your screen to connect directly with one of our wall panel experts. No bots, just real people ready to help.
We aim to reply as quickly as possible, but please allow up to one working day for a response.
In the meantime, you might find what you need in our Frequently Asked Questions (FAQs)
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